1. Accountability
THESERVICEPLACE.COM collects, at time of your registration and your sign-on to its web site, certain "personal information" (information that personally identifies you) such as your name, email address, home or work address, telephone number, and your computer hardware and software (e.g. IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses).

THESERVICEPLACE.COM has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries and complaints. The Privacy Policy also provides that THESERVICEPLACE.COM will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on THESERVICEPLACE.COM's behalf .

2. Purposes for Collecting Personal Information
THESERVICEPLACE.COM collects and uses personal information for the following Identified Purposes:

1. to understand customer needs regarding THESERVICEPLACE.COM's services;
2. to develop and provide products and services for its customers
3. to communicate with customers, and to inform customers of upgrades, products and services available from THESERVICEPLACE.COM and its affiliates;
4. to allow customers to access limited-entry areas of THESERVICEPLACE.COM's site;
5. to personalize some of our services and products for you;
6. to bill accounts and maintain payment records;
7. to satisfy any applicable law, regulation, legal process or government request;
8. to respond to a legitimate claim that you are violating the rights of any third party;
9. to protect the services, products or rights of THESERVICEPLACE.COM; and
10. to identify and resolve technical problems concerning THESERVICEPLACE.COM's products and services.

3. Consent for Collection, Use or Disclosure
Registration for THESERVICEPLACE.COM products and services by a customer will constitute the customer's consent for THESERVICEPLACE.COM to collect, use and disclose personal information under this Privacy Policy. THESERVICEPLACE.COM will normally seek a customer's consent for any new uses and disclosures of the customer's personal information, either at the same time it collects the personal information or after it has been collected but before it is used or disclosed for a new purpose. In certain circumstances however, THESERVICEPLACE.COM will not be required to inform and obtain the consent of the customer, such as investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, or the collection of a debt.

A customer may withdraw such consent for collection, use and disclosure at any time, on prior written notice, provided that THESERVICEPLACE.COM may on such withdrawal suspend or terminate its products and services.

4. Limiting the Collection of Personal Information
THESERVICEPLACE.COM limits its collection of personal information to only that information which is necessary for the Identified Purposes. THESERVICEPLACE.COM does not knowingly collect personal information from children.

When you visit the THESERVICEPLACE.COM web site, a cookie may be placed on your computer or the cookie may be read if you have visited the THESERVICEPLACE.COM site previously. THESERVICEPLACE.COM uses cookies to allow THESERVICEPLACE.COM to determine which products and services you have so that THESERVICEPLACE.COM does not provide redundant information to you. If you choose to not have your browser accept cookies from the THESERVICEPLACE.COM web site, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the THESERVICEPLACE.COM site.

5. Disclosure, Processing and Retention
THESERVICEPLACE.COM does not sell, rent or disclose your personal information to anyone else except, when the Identified Purposes require THESERVICEPLACE.COM to disclose the personal information to:

1. an agent of the customer;
2. agents of THESERVICEPLACE.COM acting on its behalf for the Identified Purposes;
3. a public authority, to avoid or minimize danger to life or property; and
4. a third party to which disclosure is required by any law, regulation, legal process or government request.

6. Accuracy of Personal Information
THESERVICEPLACE.COM will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing THESERVICEPLACE.COM about changes to their personal information. THESERVICEPLACE.COM will update personal information when necessary to keep it accurate or else provide customers the facility to make such updates.

7. Security Safeguards
loss, unauthorized access, disclosure, misuse or modification, through security safeguards that depend on the level of sensitivity of the information. Methods of protection include organizational measures (contract provisions, security clearance, limiting access to need-to-know THESERVICEPLACE.COM personnel), technological measures (passwords, encryption), and physical measures (locked file storage, security card access). THESERVICEPLACE.COM will control personal information disclosed to authorized third parties by entering into agreements which contain confidentiality provisions and restrictions on use and which limit the amount of information disclosed to only that which is needed for the Identified Purposes.

8. Openness of Policy
This Privacy Policy, and all updates to the Privacy Policy made from time to time, are published and made available to THESERVICEPLACE.COM's customers on its web site. It is the customer's obligation to periodically check the THESERVICEPLACE.COM web site for Privacy Policy updates.

9. Access to Personal Information
THESERVICEPLACE.COM will afford you a reasonable opportunity to review the personal information in your file, in understandable format, either by direct access or upon request to the Privacy Officer made by you after providing sufficient identification.

If THESERVICEPLACE.COM is not able to provide access to some aspect of a customer's personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney-client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

Customers have the right to request that inaccurate or incomplete information be amended as appropriate, and THESERVICEPLACE.COM will promptly correct such personal information or provide the means for you to do so directly.

10. Challenging Compliance
THESERVICEPLACE.COM wants to ensure that its Privacy Policy meets its customers' needs. If you feel that the Privacy Policy needs improvement, or believe that THESERVICEPLACE.COM is not following its Privacy Policy, please contact us at helpdesk@theserviceplace.com

THESERVICEPLACE.COM will investigate your suggestions and complaints concerning the THESERVICEPLACE.COM Privacy Policy. If a complaint is found to be justified, THESERVICEPLACE.COM will take appropriate measures to resolve the complaint including, if necessary, amending its policies and procedures. Each customer will be informed of the outcome of the investigation regarding the customer's complaint.